Returns & Exchanges
We want you to love your new view, which is why we offer a 30-day satisfaction guarantee on all our premium replacement lenses and eyewear. If you are not completely satisfied with your purchase, we will work with you to make it right through an exchange or a full refund.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, we will email you a prepaid shipping label to ensure your lenses are safely tracked back to our lab.
Package Securely
Place your items in their original packaging or a sturdy box to prevent scratches during transit, then drop it off at any authorized carrier location.
Inspection and Refund
After our quality control team inspects the returned items, we will process your refund or ship out your replacement lenses within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing